Find Answers to Your Questions
Explore our FAQ section for quick and helpful answers to the most common inquiries about our products, shipping policies, returns, and more. If you can't find the answer you're looking for, feel free to contact our customer service team for further assistance.
How do you select the perfumes you offer in your store?
We carefully select each Arabic perfume and oriental fragrance based on the authenticity, quality, and originality of their ingredients, as well as our own experience and personal taste.
Are Arabic perfumes suitable for all skin types?
Yes, our perfumes are designed to be compatible with a wide variety of skin types. However, we always recommend doing a patch test to check for possible allergic reactions before applying the perfume to larger areas of the body.
What is the best way to store my perfumes to ensure their longevity?
We recommend storing perfumes in a cool, dark, and dry place, away from direct sunlight and extreme temperature changes. Additionally, it is important to tightly close the caps to prevent the premature evaporation of the fragrances.
Do you offer international shipping?
Yes, we ship our products internationally. Shipping costs and delivery times may vary depending on the destination, so we recommend checking our Shipping page for more details.
What is your return and refund policy?
We accept returns within 30 days from the date of delivery of the order. For more information about our return and refund policy, please check our Returns page.