Find Answers to Your Questions
Explore our FAQ section for quick and helpful answers to the most common queries about our products, shipping policies, returns, and more. If you can't find the answer you're looking for, feel free to contact our customer service team for additional assistance./p>
How do you select the perfumes you offer in your store?
We carefully select each Arabic perfume and oriental fragrance based on the authenticity, quality and originality of its ingredients, as well as on our own experience and personal taste.
Are Arabic perfumes suitable for all skin types?
Yes, our perfumes are designed to be compatible with a wide variety of skin types. However, we always recommend performing a patch test to check for possible allergic reactions before applying the perfume to larger areas of the body.
What is the best way to store my perfumes to ensure their longevity?
We recommend storing perfumes in a cool, dark and dry place, away from direct sunlight and extreme temperature changes. In addition, it is important to close the lids tightly to prevent premature evaporation of the fragrances.
Do you offer international shipping?
Yes, we ship our products internationally. Shipping costs and delivery times may vary depending on the destination, so we recommend checking our Shipping page for more details.
What is your returns and refunds policy?
We accept returns within 30 days of the order delivery date. For more information on our returns and refunds policy, please see our Returns page.